Ooooooh! Far too much fun! I think I really like IM! I can see why it's so useful for Refence and help on OPACs and other library sites. Anywhere a customer might get stuck could really use help, could really use one of those widgets, linked to the right person to give that help. I asked for some etiquette pages, since I had no idea. I just blurted my question right out, without a "knock first" motion of any kind. I'm too used to writing being writing, and not being instantly read--sort of a synthesis of reading and speaking. Our chat got a little "garbled", but I think thats the fault of me not keeping it short. I'm far too much of a writer, and not enough of a talker.
And as you can see, I added a Meebo widget to the blog. In technocolor, of course.
Oh, before I forget, here are the sites,Inc Magazine: http://www.inc.com/articles/2002/06/24304.html
PC Magazine: http://www.pcworld.com/article/id,99405-page,1/article.html
The PC Magazine article also links to articles on "Internet Lingo and Emoticons. "
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